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Thread: Email notification not working

  1. #1
    Member
    Registered: Aug 2009
    Location: Montreal, Canada

    Email notification not working

    I noticed recently that the email notification for threads stopped working for me. Is this happening to anyone else?

  2. #2
    Member
    Registered: Dec 2004
    Location: Germany
    For me, it is still working.

  3. #3
    Member
    Registered: Aug 2009
    Location: Montreal, Canada
    I guess I'm just cursed then

  4. #4
    Member
    Registered: Dec 2004
    Location: Germany
    Did you receive a notification for this thread? If you did, maybe something went wrong with your former thread subscriptions.

  5. #5
    Member
    Registered: Aug 2009
    Location: Montreal, Canada
    No I didn't get anything from this one either. The only thing I could think of is maybe I have too many threads I'm subscribed to, and somehow it screws up the notification system....

  6. #6
    Archivist
    Registered: Sep 2002
    Location: Following Dr Jones
    PM notification error confirmed. It no longer works for me either
    Don't know what is wrong but hopefully it can be fixed.

  7. #7
    Member
    Registered: Dec 2004
    Location: Germany
    Strange. It does still work for me. Obviously something that goes wrong for some users, but works normally for others.

  8. #8
    Moderator
    Registered: Apr 2003
    Location: UK
    Azaran and The Phantom, are you still having problems with notifications?

  9. #9
    Member
    Registered: Aug 2009
    Location: Montreal, Canada
    Yeah, I'm still not getting anything. I'll try and use another email address to see if it works.

  10. #10
    Archivist
    Registered: Sep 2002
    Location: Following Dr Jones
    Yes, the problem still persists unfortunately. But after I tried Al_B's suggestion, to fill in another mail address and subsequently send a test PM to myself, I immediately received an email notification. Very strange.

    UPDATE: I've just tried to change my email address back to my old hotmail one, so I filled in password and email, clicked 'Save Changes' and TTLG told me it send a confirmation mail. But again, I didn't receive anything. Guess all possible notifications by TTLG towards my Hotmail are for some reason blocked .
    Last edited by The Phantom; 31st May 2012 at 07:19.

  11. #11
    Administrator
    Registered: Oct 2000
    Location: Athens of the North
    Unfortunately I'm not able to see whether the problem is at your end or whether hotmail is rejecting the email, but if you want your email address to be set back to the old one then PM it to me and I'll make sure it's changed.

  12. #12
    Member
    Registered: Aug 2009
    Location: Montreal, Canada
    Thanks, I created a new email address (Gmail this time), let's see if it works...

  13. #13
    Administrator
    Registered: Oct 2000
    Location: Athens of the North
    Hopefully it should, but please post back if you still have problems.

    I have been able to confirm there is an issue at the moment with hotmail accepting emails, including notifications, from TTLG. This is a block at their end, and at first glance there doesn't appear to be a reliable, straightforward way of fixing this quickly. Although this isn't ideal, unless anyone else has experience otherwise, the best recommendation is to use a non-hotmail email address or wait until email is accepted again (possibly in a few weeks).

  14. #14
    Member
    Registered: Aug 2009
    Location: Montreal, Canada
    Alright it works with Gmail! Thanks a lot

  15. #15
    Member
    Registered: Mar 2005
    Location: Netherlands
    Yeah I can confirm Hotmail blocking e-mails at their end, and not just from TTLG. When trying to delete a profile on a Dutch social networking site today, the verification e-mails the site sent also didn't get through to the Hotmail inbox. Tried Gmail, worked fine.

  16. #16
    Member
    Registered: Sep 2002
    Location: LTSI
    Might be related to the fact that ever since hotmail introduced their disposable email forwards they've become a haven for spammers.

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