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Thread: Your Name @Trioptimum.com Part Deux !!! (Read the 1st post.)

  1. #601
    New Member
    Registered: Jan 2016
    How much accounts does trioptimum.com have right now?
    I've managed to setup a pretty handy mail server with NextCloud + Postfix + Dovecot, it's not that expensive, so if this is some manageable amount of accounts, I could help - including with the actual server, it's setup etc.
    Migration is another story though, but we could at least migrate accounts themselves without their actual data (and make users migrate data manually).

  2. #602
    I suppose everyone got the CortexReaver email about the accounts being deleted on June 20th. A question though : How much would it cost to switch the email domain for Trioptimum to a paid one? Would everyone chipping in a few bucks be sufficient to keep it alive?

    Edit : $12/user/month according to :

    https://workspace.google.com/pricing.html?

    F that!!

    Though, apparently there’s a way to keep the free accounts on the Triptimum domain provided CortexReaver can switch it to this plan before the end of June. See this :
    https://www.theverge.com/2022/5/17/2...-custom-domain
    Last edited by Running_Wild; 19th May 2022 at 20:19.

  3. #603
    Member
    Registered: Dec 2002
    Location: Saint-Petersburg, Russia
    I've been reading about migration between google accounts. Seems the only thing that's not migratable is google play. I will have to buy aaaaaall apps again. And only if I could -- the payment is postponed in russia.

    I'd pay for g-suite, but it's not possible as well -- paypal doesn't work anymore, and russian banking system was cut from the world.

  4. #604
    Member
    Registered: May 2002
    Location: Germany
    I'm sorry that it end now. I really liked my trioptimum email.
    The problem for me are the readmes in my fanmissions. I hope the players think about the forums and the pms.

    I had this e-mail more than 15 years, thank you for the time and support

  5. #605
    New Member
    Registered: Jan 2016
    Quote Originally Posted by Valet2 View Post
    I've been reading about migration between google accounts. Seems the only thing that's not migratable is google play. I will have to buy aaaaaall apps again. And only if I could -- the payment is postponed in russia.

    I'd pay for g-suite, but it's not possible as well -- paypal doesn't work anymore, and russian banking system was cut from the world.
    Actually, that's not totally correct. Cortex Reaver could migrate all accounts from Google Workspace to Google Cloud Identity Free. That way, it won't have GMail and GCalendar, but you can retain everything else, such as GDrive and GPlay.

    There's still the problem of the email, but I still think migrating only that to whatever else is still possible - I do have a similar working setup.

  6. #606
    Member
    Registered: Dec 2002
    Location: Saint-Petersburg, Russia
    I've literally booked a vacation and spent a week solving the mail problem. I've managed to move email, youtube, calendar, contacts, browser profile and lots of registrations to the new account. Nothing was trivial. I even lost the whole youtube channel by mistake, but then managed to restore everything.

    If anyone wants an advice on anything -- let me know.

  7. #607
    New Member
    Registered: Jan 2022

    Why not stay on free version?

    Hi guys,
    Why can't we 'migrate' to free version if there is such an option. I know because my friend has a similar domain and he has an option to remain on the old version. The image below is in polish, sorry, that's what he gave me, but the encircled text basically says "For personal use: remain with old, free G Suite version" - it says that as long as you confirm you're using it for private purposes, you can do it...




    https://ibb.co/FgGKfLz
    Last edited by Mkaluza; 14th Jun 2022 at 11:04. Reason: fix image url

  8. #608
    Member
    Registered: Dec 2002
    Location: Saint-Petersburg, Russia
    I wrote to the support email of every app that I've ever purchased on Google Play, asking about migrating of the license. Some of them were kind to send me the exact .apk files, others said it's out of their hands, and suggested to contact the g-play support team.

    Which I did.

    I got this reply. Dunno if it makes any sense in our case, but would love to hear from Cortex Reaver.

    Quote Originally Posted by Google Support
    I understand that your Gmail account is being disabled by the domain provider that originally set it up and you need help to transfer your google play subscriptions and applications as you've paid for to a new Google account that you've made to retain your purchases. I'm deeply sorry this has happened to you. It's not the experience we wish to create for any of our customers. Please do not worry. I will try my best to help you with the best possible solution.

    If you ask about how to transfer your content to another email address

    We'd let you know that Google will provide an option to transfer paid content before the legacy free edition is no longer available, and more information will be available from the Workspace Support Team soon:

    “In the coming months, Google will provide an option for you to move your non-Google Workspace paid content and most of your data to a no-cost option. This new option won't include premium features like custom email or multi-account management. You'll be able to evaluate this option prior to July 1, 2022 and prior to account suspension. The Google Workspace Team will update this article with details in the coming months: https://support.google.com/a/answer/60217”

  9. #609
    Quote Originally Posted by Mkaluza View Post
    Hi guys,
    Why can't we 'migrate' to free version if there is such an option. I know because my friend has a similar domain and he has an option to remain on the old version. The image below is in polish, sorry, that's what he gave me, but the encircled text basically says "For personal use: remain with old, free G Suite version" - it says that as long as you confirm you're using it for private purposes, you can do it...


    https://ibb.co/FgGKfLz
    Mainly because Cortex Reaver is stubborn. Granted, AFAIK there's some caveats regarding the max number of users, with Trioptimum having just over 300. My research shows it's still possible though. It's out of my control unfortunately...

  10. #610
    Can this be resolved? I really need to recover this e-mail address, google says to contact the domain admin. Not to sound ungrateful for the cool @ but it should've been made clear up front there was any threat of google shuttering it. Please find a way.

  11. #611
    Member
    Registered: May 2002
    Location: Academy City
    I received multiple e-mails warning me about the June 20 shuttering (in response to which I switched to a new e-mail for any senders I still wanted to receive mail from); did you not?

  12. #612
    Quote Originally Posted by MisakaMikoto View Post
    I received multiple e-mails warning me about the June 20 shuttering (in response to which I switched to a new e-mail for any senders I still wanted to receive mail from); did you not?
    Not that I was aware off. Google's new auto-sorting mechanics may have played a role. I can't check it now..

  13. #613
    SShock2.com
    Moderator

    Registered: Mar 2001
    Location: 100 Rads Bar
    CortexReaver sent us multiple warnings that this was going to happen. So I transferred everything that I could remember being registered with the @trioptimum.com address to a new e-mail address.

    I don't know if it would actually be possible to have kept this working; apparently the number of users being over 10 was an issue. But we managed to keep our @ttlg.com accounts, which are also hosted by Google, and I'm sure that there's more than 10 of us using it.

  14. #614
    New Member
    Registered: Sep 2006
    Location: behind you, taffer
    I didn't get any warning. I lost a lot of e-mails and I have had trioptimum connected with payments for 16 years. is there any way to recover the email itself? and what about youtube premium linked to this account? will I be subject to subscription or will they automatically terminate?

    EDIT:
    yes the cortex reaver warned me on june 13 but missed it - too much work. what to do now?
    Last edited by b3s3; 21st Jun 2022 at 11:08.

  15. #615
    New Member
    Registered: Feb 2008
    Yes, this really is a little nightmare! However, I think we really shouldn't direct our anger against Cortex Reaver at all. It's pretty clear that Google is to blame for this needless mess and CR definitely did send several reminders in time.

    Personally, I thankfully didn't use this adress for really important things (I hope, time will tell) but transferring as much stuff as possible from my YT-channel to the replacement gmail-account cost me many hours. What a fuckup of them not to provide proper ways of account-migration...

  16. #616
    No anger, just need some way of recovery even if only temporary, so I can notify and change some registered accounts over to another address like b3s3 and presumably everyone else. Problem is that while Google mentions "this account was deleted, but it may be recoverable" it doesn't seem to be the case according to 'Google Toolbox' which says
    We could not find [user]@trioptimum.com.
    It appears that the account [user]@trioptimum.com is not part of trioptimum.com.
    Please make sure the provided account is part of the domain.
    Which sadly makes sense as google mentions deletion, but there must be some way.

  17. #617
    New Member
    Registered: Feb 2008
    Quote Originally Posted by negativeliberty View Post
    No anger, just need some way of recovery even if only temporary, so I can notify and change some registered accounts over to another address like b3s3 and presumably everyone else. Problem is that while Google mentions "this account was deleted, but it may be recoverable" it doesn't seem to be the case according to 'Google Toolbox' which says

    Which sadly makes sense as google mentions deletion, but there must be some way.
    Surely our data is still being stored for many more months/years on some obscure Alphabet-servers but I sincerely doubt that they're willing to hand anything back to you at this point. I guess if you really need to feel that you have tried everything in your power, you should be reaching out to their support (which might be tricky in itself). If you do, please keep us posted about the results.

  18. #618
    Quote Originally Posted by fox View Post
    Surely our data is still being stored for many more months/years on some obscure Alphabet-servers but I sincerely doubt that they're willing to hand anything back to you at this point. I guess if you really need to feel that you have tried everything in your power, you should be reaching out to their support (which might be tricky in itself). If you do, please keep us posted about the results.
    This was my thinking as well, but so far proved tricky indeed. I don't see a route towards contacting them that doesn't see me cut off with the "Contact your administrator"-message. I haven't had much time yet to look into it, or I would've tried more stuff, but the "contact support route" that Google themselves offer is a dead end right now.

  19. #619
    New Member
    Registered: Feb 2008
    Quote Originally Posted by negativeliberty View Post
    This was my thinking as well, but so far proved tricky indeed. I don't see a route towards contacting them that doesn't see me cut off with the "Contact your administrator"-message. I haven't had much time yet to look into it, or I would've tried more stuff, but the "contact support route" that Google themselves offer is a dead end right now.
    You may want to look for hotline phone numbers. I've seen some specifically for Germany, so chances are that they also offer them for other countries.

  20. #620
    New Member
    Registered: Jun 2022

    Loss of access

    I could care less about more of the emails I've lost, didn't use the Google drive for anything important, etc, etc.

    What I *do* care about is continuing to access the services that are linked to that email account. I almost lost access to a bank account, and have lost access to Pokemon Go.

    It is supposedly possible to keep access to most of these things for free, but requires action on Cortex Reaver's part. See the linked Google Support article below, which says in part:
    What if I use G Suite legacy free edition for personal use?
    If you’re using the G Suite legacy free edition for non-commercial purposes, you can opt out of the transition to Google Workspace by clicking here (requires a super administrator account) or going to the Google Admin console. You can continue using your custom domain(s) with Gmail, retain access to no-cost Google services such as Google Drive and Google Meet, and keep your purchases and data.
    Here's the Google support page on ending legacy g-suite free.

    Cortex, if you're still reading this thread, have you tried this snippet? Or could you add one of us as an admin to the workspace so that we can attempt to continue working this issue?

    Thanks.

    --TheRick

  21. #621
    Member
    Registered: May 2002
    Location: Academy City
    I believe this was already addressed in the second e-mail sent back on May 19, immediately after the initial e-mail?

    Google is killing off the "Legacy G Suite" edition of "Google Workspace" which we have been using for free, some of us for many years.

    I've been through the denial, the begging, the wishing, the hoping, but the Google money machine has spoken and this free offering I've been able to share simply cannot continue.

    Expect your account to be GONE JUNE 20, 2022. This gives you 31 days.

    I'm sure many of you have accounts linked to this E-mail. Move them off, ASAP.

    Most of you have Google Photos/Videos, this is a tool to download this content: How to download your Google data - Google Account Help (Cannot provide help with using this tool.) Download your data ASAP.

    We had a good run. I'm sorry to see it go, but I cannot do anything about it.

    Please direct any complaints to Google, not to me.

    -CR
    Lots of people are trying to be helpful and share links to different articles talking about how the "Legacy G Suite" edition can be continued for non-business use. Trust me, I've read them all. The part you're missing is that it's for domains with ten or less users. (We have around 300 active users.)

    G Suite legacy free edition - Google Workspace Admin Help

    -CR

  22. #622
    New Member
    Registered: Jun 2022
    Ah. Good catch.

  23. #623
    New Member
    Registered: Jun 2022
    How about this, then:

    For businesses, the G Suite legacy free edition will no longer be available starting June 27, 2022. We recommend you upgrade now to a Google Workspace subscription that meets your needs to begin using your new security and collaboration functionality at no cost through August 1, 2022. Select the Flexible payment plan when you upgrade to a Business edition and billing won't start until at least August 1, 2022.

    If you wait, your account will be automatically transitioned to Google Workspace after June 27, 2022. To complete your upgrade and avoid account suspension, you'll need to set up Google Workspace billing before August 1, 2022.
    Unless I'm missing something, that says we could let the upgrade happen and not set up Google workspace billing.. This would give all of our users the maximum amount of time to transition away from the @trioptimum.com address, and cost cortex nothing.

    At this point, even those of us who didn't regularly use the E-mail service often enough to see Cortex's warning messages have been amply warned by the shuttering if any linked services. Allowing the service to run through the end of the allowable period gives us freeloaders more than enough time to get off of your lawn.

  24. #624
    Member
    Registered: May 2003
    Location: West Seattle
    I downloaded all my data from Google Takeout, sharing my photo albums and Youtube account with my new email, etc, to mixed success. Google won't import a mailbox archive to a new account, but at least is isn't gone. I will have to manually dredge through Excel sheets to rebuild YT playlists and libraries.
    I tried to be good and change all my sign-ins on other sites to a different email. Some sites, like Slack for my family and my password manager Dashlane, bake the sign-up email into the user name and it cannot be changed.
    Too late I discovered that Google Fi, my mobile network, is like this, and I may lose my phone number as well. I can't verify with the security code they send to the old address, so they can't help me set up the new one. At this point I'm not even sure I can cancel my plan, except blocking payment through my bank. Will that affect my credit? Who knows!
    https://i.kym-cdn.com/photos/images/...30/949/fb4.gif

  25. #625
    New Member
    Registered: Feb 2008
    Quote Originally Posted by MrMunkeepants View Post
    I downloaded all my data from Google Takeout, sharing my photo albums and Youtube account with my new email, etc, to mixed success. Google won't import a mailbox archive to a new account, but at least is isn't gone. I will have to manually dredge through Excel sheets to rebuild YT playlists and libraries.
    I tried to be good and change all my sign-ins on other sites to a different email. Some sites, like Slack for my family and my password manager Dashlane, bake the sign-up email into the user name and it cannot be changed.
    Too late I discovered that Google Fi, my mobile network, is like this, and I may lose my phone number as well. I can't verify with the security code they send to the old address, so they can't help me set up the new one. At this point I'm not even sure I can cancel my plan, except blocking payment through my bank. Will that affect my credit? Who knows!
    https://i.kym-cdn.com/photos/images/...30/949/fb4.gif
    Wow, that's extreme. Sorry to hear it! Knowing how serious the collateral damage can actually get for the users, I feel like the very least Google shoud've done is contacting each of us and offer assistance.

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